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Manage Users
Whenever someone encounters a block in access to features or data, a good place to start is the Manage Users page on the
Note: You cannot edit your own profile or change the roles assigned to you. The one exception is the System Administrator role, which can add or remove roles for anyone, including a self-edit.
Creating a User Profile
User profiles require at least one role. The role controls the permissions for the user.
Required role: District Assessment Coordinator or Data Administrator or System Administrator
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Access the start page and choose Rostering from the main menu.
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Select Manage Users.
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Search to make sure the profile doesn’t already exist.
Tip: Select Include Inactive Users to make your search as broad as possible.
- Click Create User (near the top) if the search does not return an existing profile for the user.
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Enter the requested information under All Roles.
- In the User Role section, under Available Roles, select a role that you want to assign this user, then click Add.
- Repeat this process for all the roles you want to assign to this user.
- To remove a role, select it in the Roles to Assign list, and then click Remove.
- Click Continue.
- If prompted, specify which school(s) to assign this user. You can search for the school name if you type at least three letters.
- Click Submit.
Note: With any change, be sure to click Submit as needed—possibly on multiple pages—to complete the action. The process is complete and the change is saved only when you see a message such as "User profile has been updated successfully."
The system will automatically send a temporary password to the user’s email address.
Resetting a User Password
In most cases, users should reset their own password by clicking Forgot Username or Password? under the main login prompt. However, if needed, you can generate a temporary password by updating the user’s profile.
Note: Your role may prohibit you from resetting the password of users with a role higher than your own (hierarchy depicted in the list of roles below).
Required role: System Administrator or District Assessment Coordinator or Data Administrator
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Access the start page and choose Rostering from the main menu.
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Select Manage Users.
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Enter your search criteria.
- Select the correct profile and click View/Update.
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In the All Roles section, click Request Password Reset.
You will see a message that states user password reset requested.
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At the bottom of the page, click Submit to complete the process.
The User Profile Summary page appears. You will see a message that states that the profile has been updated successfully. The page also displays the user name, a temporary password, and a confirmation that a password reset link was sent by email.
Note: If you are resetting the password for an Instructor, you must click Submit a second time on this page. -
You can communicate the temporary password to the user, if needed.
When logging in with the temporary password, the user is immediately prompted to create a new password.
Inactivating or Activating a User Profile
Inactivating a user profile prevents that person from logging in to the start page. For example, you might inactivate a user profile when an individual takes a leave of absence. When the user returns, you can reactivate the profile.
You cannot inactivate your own user profile, nor can you inactivate a user profile with a higher priority than your own. The order of priority appears in the following list of roles, from left to right. For example, the District Assessment Coordinator cannot inactivate a user profile with the System Administrator role.
Required role: System Administrator or District Assessment Coordinator or Data Administrator
To inactivate a user profile:
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Access the start page and choose Rostering from the main menu.
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Select Manage Users.
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Search for the user profile.
- In the Search Results section, select the profile you want to inactivate.
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Click Inactivate Profile.
- Click OK in the confirmation prompt.
To activate a user profile:
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Access the start page and choose Rostering from the main menu.
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Select Manage Users.
- In the upper-right corner of the page, select Include Inactive Users.
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Search for the user profile.
- From the search results, select the profile you want to activate.
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Click Activate Profile.
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Click OK in the confirmation prompt.
Deleting a User Profile
Deleting a user profile completely removes the user.
You cannot delete your own user profile, and you cannot delete a user profile with a higher priority than your own. The order of priority appears in the following list of roles, from left to right. For example, the District Assessment Coordinator cannot inactivate or delete a user profile with the System Administrator role.
Required role: System Administrator or District Assessment Coordinator or Data Administrator
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Access the start page and choose Rostering from the main menu.
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Select Manage Users.
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Enter your search criteria.
- Select the user profile you want to remove, and then click Delete.
- Click OK in the confirmation prompt.