Fix Student Account Profile

Use any of the following instructions to update or correct student account information.

Also, the menu on the right includes related topics →

Correcting an Individual Student

Required role: Data Administrator or District Proctor or School Assessment Coordinator

1. In the left navigation pane, select Manage Students.
   

2. Enter criteria to search for the student and click Search.

   Tip: To broaden your search, try using an asterisk (*) as a wildcard in the student names. To narrow your search, try specifying the Term when the student was added into system records.

3. Select the student to update and click View/Update. Complete any gaps in the profile, particularly the attributes marked R (Required for reporting), so that the student appears on reports. Note: If your school uses Clever, you will not need to add a Clever ID because the system has already collected this information.

4. If you need to correct or add term-related data, such as adding an instructor or class, then select the term and click View/Update Term.

5. If you updated term information, click Update Term.

6. Click Continue.

7. Click Submit.

   You are finished when you see: "Student profile has been updated successfully."

Handling Students with Multiple Schools

What if a student attends multiple schools or has recently changed schools? To reflect those schools on reports, find the student under Manage Students and click View/Update, then click View/Update Term. There are two options:

• If staff at the old school no longer needs to see the student's results:

  Select the old school and click Remove School.

• If staff at both schools needs access to the student's test results:

  Under Schools, choose Add School and add any needed schools. Once they are added, select which school will include the student's results on summary reports, then click Designate as School of Record.

Updating in Bulk

To correct numerous students, you can either:

• Re-import the student roster—consult a leader with the Data Administrator role.

  –or–

• Use the Bulk Update feature in Manage Students—see the following steps.

Required role: Data Administrator or District Proctor or School Assessment Coordinator

1. In the left navigation pane, select Manage Students.
2. Select a Term. A term selection is necessary to do a Bulk Update.

3. As needed, refine your search by using the other menu choices that appear, such as Programs or Grades.

   You can also specify the Data Range when the student profile was created.

4. Click Search.

   The search results list student profiles that match your search criteria.

5. When you are satisfied with the search results, select the students whose profiles you want to update.

6. Click Bulk Update.

   Note: If the button is disabled, you probably need to specify a term. Click Clear and perform the search again using a specific Term.

7. To apply a change, use the buttons that appear:

   

   Complete the actions associated with the selected button.

8. Click Submit.