Resetting a User Password

When a MAP user forgets a password, you can generate a temporary password by updating the user's profile.

Required Roles

To reset a user password, you must be assigned at least one of the following MAP system roles:

• Assessment Coordinator
• Data Administrator
• System Administrator

Note: You can create and modify profiles only for users with the same or fewer permissions than your own. For information about permission levels and tasks that each role can perform, see User Roles and Permissions.

Steps

To generate a temporary password:

1. In the left navigation pane, click Manage Users.

2. Enter your search criteria.

   For details, see Field Descriptions for Search Criteria.

3. Select the correct profile and click View/Update.
   

4. In the All Roles section, click Request Temporary Password.

   Important!

   • The new password does not take effect until you submit all changes to the user profile.
   • The password displays on the screen again after you submit all changes to the profile if:
     • The user profile does not include an e-mail address.
     • The district is configured not to use e-mail addresses with the MAP system.

   Otherwise, the MAP system sends the new password to the user in an e-mail message.

5. Click Continue, then click Submit when the page refreshes.

   The User Profile Summary page appears.

   • If you are resetting the password for an Instructor, you must click Submit a second time on the summary page.
   • A message states that the profile has been updated successfully. The page displays the new password or a confirmation that the password was sent by e-mail.

6. If the password displays on the screen after you submit the profile, communicate the temporary password to the user.

   When logging in with the temporary password, the user is immediately prompted to create a new password.

Related Links

Changing Your Password