Testing Step-by-step: Interrupt/Continue

 

Choices: Pause (Short) -or- Suspend (Longer) -or- Make-up (Continue)

Pause Tests

To take a short break (30 minutes or less):

1. From your proctor computer, select student(s).

2. Click Select Action and choose Pause.

To continue from pause:

1. From your proctor computer, click Refresh Status.

2. Select the student(s) with status "Paused."

3. Click Select Action and choose Resume.

4. On the student computer, the test resumes with a new question.
   • Student must resume from the same computer.
   • After 30 minutes, the test automatically becomes suspended.

See also: Interrupt at a student computer

 

Suspend Tests

To take a break longer than 30 minutes:

1. From your proctor computer, select student(s).

   Tip: Click Select Status and choose Testing to quickly select students who are still testing.

2. Click Select Action, choose Suspend, and click OK when prompted.
3. Students click the OK prompt.
4. Before students leave, ask them to close down (click the X at top).
5. When ready, click End Testing Session.

6. When prompted, click Save and Exit.

   Note: Students must continue the test within 14 days. After 14 days, tests cannot be resumed and students will need to start the test over.

 

To continue the suspended tests, you will use the testing session you saved:

Note: As an alternative, you could create a new testing session instead—see Make-up Tests.

1. Click Manage Test Sessions on the left.

2. Click Show to see the saved testing sessions.

   

3. Select the Testing Session you saved and click Test Now.

   Note: The Status will be Awaiting Student for everyone, meaning they can now sign into the session.

4. Have students sign in as usual.

   Note: The password students type is new, although the testing session name remains the same as before.

5. On your proctor computer, click Confirm Now.

6. When prompted, select Resume Test and click Submit.

   

   Potential Issue:

   Confirm Student prompt shows "test restricted"

   This prompt indicates a conflict with the test restrictions set up by your district. The prompt explains the reason—for example, the test frequency may be limited to once per testing term.

   

   In some cases, you may have the Resume Test option, which continues the suspended test.

   Otherwise, choose Start New Test (which starts the test over from question 1) or Do Not Confirm (which disallows the student from taking the test again this term). (Cancel will close this prompt but that's all). You may need to assign a different test for the student. Or, contact a leader in charge of MAP assessments (he or she may need to temporarily adjust the test restrictions).

Make-up Tests

To find students with suspended tests or tests not yet taken: 

1. Click Manage Test Sessions on the left.

2. Click Find Students to Test.

3. Click Test History Search.

   

4. Select a school, a test, and Testing Status.

   

5. Click Search.
6. Click Add Students from the pop-up list.

7. IMPORTANT: Select students and click Assign Test.

   Even though you searched by test, it is not automatically assigned to the student.

8. Click Test Now.

9. While confirming students, choose Resume Test when prompted.

   Potential Issue:

   Confirm Student prompt shows "test restricted"

   This prompt indicates a conflict with the test restrictions set up by your district. The prompt explains the reason—for example, the test frequency may be limited to once per testing term.

   

   In some cases, you may have the Resume Test option, which continues the suspended test.

   Otherwise, choose Start New Test (which starts the test over from question 1) or Do Not Confirm (which disallows the student from taking the test again this term). (Cancel will close this prompt but that's all). You may need to assign a different test for the student. Or, contact a leader in charge of MAP assessments (he or she may need to temporarily adjust the test restrictions).

Student Computer Interruption

Questions & Issues

Question displays, but cannot be completed

On the student computer, refresh:

F5 (Win) –or– Command+R (Mac) –or– on toolbar (iPad/ChromeBook)

If still not working, here's a quick fix:

1. On your proctor computer, select the student and choose Select Action > Pause.
2. Select the student again and then choose Select Action > Resume.
3. After the student clicks Resume, a new question appears.

Or, to skip the question and report the problem to NWEA:

1. On your proctor computer, hover over the Proctor Interrupt PIN to reveal the code:

   

2. On the student computer, type:  Ctrl  +  Shift  +  P   (or Ctrl+Shift+L).
3. In the window that appears, type the PIN code.

4. Type a description of the problem with the test question.
   Note: The MAP system captures the test name and question number for you.

5. Click Resume Test.
   The MAP system sends the report to NWEA to be addressed, and the test resumes with the next question.

Question appears blank (white screen) or displays a UUID error

On the student computer, refresh:

F5 (Win) –or– Command+R (Mac) –or– on toolbar (iPad/ChromeBook)

If question still does not display:

1. On your proctor computer:
   1. Select the student.
   2. Click Select Action, choose Suspend, and click OK when prompted.
   3. Select the student again.

   4. Click Select Action and choose Test Again.

      Test Again will continue the test where the student left it.

2. On the student computer:
   1. Click Ok at the prompt.
   2. Join the test again.

More Issues...