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Troubleshoot Report Data

Do you have a student missing or other inaccuracies on your reports? For guidance, look for the applicable symptom below and follow the suggestions.

Many issues arise from the roster enrollments. The roster must be completed every term, so check with leaders about the roster status.

Student or test result missing from report

Possible Explanation	What to Try
Student was not yet added in the roster for this term	Check with a leader responsible for the roster If you have the permission, see Creating a Student Profile
Student just completed testing today	Wait for overnight process to update reports
Teacher or class assignment is incorrect (must be done every term)	Generate Operational Reports > Instructors Without Class Assignments Report See Fix Teacher Class Assignments
Ethnicity, class, or other data are not complete	Generate Operational Reports > Students Without Reporting Attributes Report See Fix Student Account Profile
Test invalidated	Generate Operational Reports > Students Without Valid Test Results See Invalid Tests and Growth Criteria
Test was started outside of the test window date range	Generate the Class or Grade report—tests outside the test window appear in gray font See Fix Test Event Records See If needed: modify your test window

Possible Explanation	What to Try
Test window is not yet closed.	Choose Modify Preferences > Manage Terms and close the test window. Overnight processing required. Required MAP role: District Assessment Coordinator or System Administrator

Possible Explanation	What to Try
Student may have answered too many items incorrectly. Or, there are too few questions available in the RIT range assessed. Or, norms data does not exist.	Compare the results from other students to narrow down the cause

Possible Explanation

What to Try

Student may have answered too many items incorrectly.

Or, there are too few questions available in the RIT range assessed.

Or, norms data does not exist.

Possible Explanation	What to Try
When creating the report, you selected a winter or summer term.	Only select a fall or spring term in the report options
Or, the NWEA study linking RIT to your state's standards is not available.	For the latest about your state's alignment study, explore our state solutions.